When looking for someone to fix your heat pump or air conditioner, you can choose to hire a big-name franchise or someone local. In today’s post, McLay Services, Inc. takes a look at the benefits of working with a local HVAC technician.

Personalized Service

Let’s start with the process of getting in touch with a technician. With a big national company, this involves dialing a toll-free number and wading through a maze of options before finally getting someone on the line — someone you’ll probably never speak with again. They’ll assign a technician that may or may not be the best one for the job. Take a local HVAC company, in comparison: they are smaller and you get more personalized service. The same technician may service your HVAC system over its service life, which means you won’t have to repeat the cycle of calling and explaining your situation every time you call.

Fast Response

In situations where you need an immediate response, local HVAC companies win, hands down. Imagine having an HVAC emergency, such as your air conditioner breaking down in the middle of the summer, and trying to schedule an appointment with a national franchise. You’ll likely need to wait for days before you can get your AC up and running again. Locals, on the other hand, can respond to HVAC emergencies faster. If it’s the same contractor that installed your air conditioner, they’re more likely to carry replacement parts, which can shorten the resolution time even more.

Support of the Local Community

The past two years have shown us how support from locals benefits local businesses and the community in general. When you support local businesses, including HVAC contractors, you support our livelihood, which lets us continue providing our services.

Contact Us About Your HVAC Needs

McLay Services, Inc. provides HVAC installation and repair services to customers in Pomona and Claremont, CA, as well as the surrounding communities. Give us a call at (909) 392-2202 or fill out our contact form to schedule an appointment.